Shipping policy

Shipping Policy

Last Updated: June 26, 2026

At Wavy, we are committed to delivering your orders quickly, safely, and reliably. This Shipping Policy explains how we process and ship your orders.

Order Processing Time

  • Orders are processed within 1–3 business days after payment confirmation

  • Orders are not processed on weekends or holidays

  • During peak seasons, processing times may be slightly longer

  • You will be notified if there are significant delays

Shipping Methods

We use trusted third-party carriers to ensure safe delivery.

Available shipping options will be shown at checkout depending on your location.

Estimated Delivery Times

Estimated delivery times after processing:

  • United States: 5–12 business days

  • Canada: 7–15 business days

  • Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • International: 10–20 business days

Delivery times are estimates only and may vary due to customs, carrier delays, or local postal services.

International Shipping

Wavy ships worldwide.

Customers are responsible for any customs duties, taxes, or import fees applied by their country.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take 24–72 hours to appear.

Incorrect Address

Customers are responsible for entering correct shipping information.

We are not responsible for:

  • Lost packages due to incorrect address

  • Delays caused by incomplete information

  • Additional fees for reshipping returned orders

Lost or Delayed Packages

If your order is delayed or appears lost, please contact us at support@wavyhair-co.com so we can assist.

We will work with the carrier to resolve the issue.

Contact

Wavy
Email: support@wavyhair-co.com